Please cancel any appointments you no longer need, this will enable another patient in need to be able to book in.
If for any reason you are unable to keep your appointment or no longer need it, please let us know as soon as possible so that it can be reallocated.
Appointments can be cancelled by phoning reception on 01384 273275 or online via Patient Access.
Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place.
If you need to book a routine follow-up appointment with a particular GP you can make an appointment up to six weeks in advance either by telephone or through Patient Access.
Please phone after 10.30am to avoid busy times. Many routine appointments are for patients who have a long-term or chronic condition that needs monitoring on a regular basis. We will let you know when your next appointment is due with the practice nurse or doctor either by post or telephone.
If this time is not convenient, please telephone reception to re-arrange it. It is important to continue your regular check-ups, even if you are feeling well.
Routine appointments are available during normal surgery hours with the practice nurse and/or doctor. We hold regular clinics for asthma, diabetes, COPD and heart disease .
If you are too ill to attend the Surgery, please contact the surgery on 01384 273 275 before 11:00am to request a home visit.
Your details will be taken and a GP will usually contact you at the end of their morning surgery before visiting you.
A chaperone is available to all patients that request one.
Please make our Receptionist aware when you book your appointment that you require this service.
Repeat prescriptions usually take 48 hours to process.
We accept requests via : In Person – Please bring your request into the Surgery, there is a drop in box on the Reception desk. Fax – Please fax requests with your name and details clearly stated to 01384 833366 Post – Please post your requests to
Please enclose a S.A.E in order for your prescription to be posted back to your address.